Emotional intelligence and their utilities and application in administration and governance
Emotional intelligence Emotional intelligence (EI) is the capability of individuals to recognize their own emotions and those of others, discern between different feelings and label them appropriately, use emotional information to guide thinking and behavior, and manage and/or adjust emotions to adapt to environments or achieve one’s goal(s). Although the term first appeared in a … Read more Emotional intelligence and their utilities and application in administration and governance