Goa

Emotional intelligence and their utilities and application in administration and governance

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Emotional intelligence Emotional intelligence (EI) is the capability of individuals to recognize their own emotions and those of others, discern between different feelings and label them appropriately, use emotional information to guide thinking and behavior, and manage and/or adjust emotions to adapt to environments or achieve one’s goal(s).  Although the term first appeared in a … Read more Emotional intelligence and their utilities and application in administration and governance

Functions of attitude

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Functions of attitude Attitudes serve four major functions for the individual: The adjustments function, The ego defensive function, The value expressive function The knowledge function. Ultimately these functions serve people’s need to protect and enhance the image they hold of themselves. In more general terms, these functions are the motivational bases which shape and reinforce … Read more Functions of attitude

Aptitude

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Aptitude An aptitude is a component of a competence to do a certain kind of work at a certain level. Outstanding aptitude can be considered “talent”. An aptitude may be physical or mental. Aptitude is inborn potential to do certain kinds of work whether developed or undeveloped. Ability is developed knowledge, understanding, learned or acquired … Read more Aptitude

Impartiality and Non-partisanship

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Impartiality and Non-partisanship Impartiality and Non-partisanship Impartiality is a norm of justice holding that decisions should be based on objective standards, instead of on the basis of bias, prejudice, or preferring the advantage to one person over another for unsuitable reasons. Impartiality is acting solely according to the merits of the case and serving equally … Read more Impartiality and Non-partisanship

Foundational values for civil services

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Foundational values for civil services Values are the standards on which, we evaluate things. For every situation we don’t have time to ‘test’ the case on ethics theories such as utilitarianism. Values provide time saving short-cut in such situation. Under New public management (NPM), the concept of public services is fast changing. Bureaucrat has become … Read more Foundational values for civil services

Dedication to public service

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Dedication: Definition   Dedication suggests voluntary commitment rather than rigidity.  Dedication is calm and measured. There is no element of harshness or punishment in dedication. If discipline is the stick, then dedication is a voluntary willingness and desire to reach for the carrot without the threat of that stick. Dedication implies a level of mastery. … Read more Dedication to public service